Thursday, November 21, 2019
Intrercultural communication - group case study Research Paper
Intrercultural communication - group case study - Research Paper Example The behaviors and communication of people are largely determined by the culture they have learnt or have grown accustomed to and which they derive their world views from. When cultures are facing challenges as the ones being faced by the Chinese and Americans in terms of culture, barriers to communication such as stereotypes, discrimination, ethnocentrism and prejudice are likely to take place and these may cause conflict (Martin & Nakayama 55). In this case therefore, Americans with their outspoken nature are likely to regard the Chinese as weak because they tend to lean towards humility side and this stereotype may lead to discrimination and especially in regards to leadership positions (Crossan 3). The Americans using this stereotype and because they regard their culture as being the superior one to all the other cultures, take over the power and tend to want to make all the decisions which in turn affect communication patterns in the organization. If this is taking place in China where the majority of the American businesses have moved to, then the Chinese are likely to retaliate negatively and this in turn only affects the business and its objectives of seeking profits. Humility and outspokenness are all about language, its components, the perception it creates, the attitudes it leads to when it comes to communication as well as its variation in communication styles (Martin & Nakayama 140). The Americans apply their outspokenness when making business deals. They use humor more often than the Chinese do and also tend to use slang and other informal language especially in internal communication. This normally tends to create an attitude and perception of openness and employees being much more relaxed in the workplace. When the employees are however used to humility with all its quietness and formalities, they may find the openness disturbing and this may even affect their work performance. They believe in
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